FAQ

Frequently Asked Questions (FAQ)

1. What are research peptides?

Research peptides are short chains of amino acids used in laboratory and scientific research. They are not approved for human or veterinary use and are strictly intended for in-vitro research purposes only.

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2. Are your products intended for human use?

No. All products sold on Pro Peptides are strictly for laboratory research only. They are not dietary supplements, drugs, or cosmetics. They are not for human consumption, medical, or veterinary use.

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3. How should I store peptides?

Lyophilized (powdered) peptides should generally be stored in a cool, dry place. For long-term storage, refrigeration or freezing is recommended. Once reconstituted, peptides should be stored at refrigerated temperatures and used promptly to maintain stability.

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4. What forms do peptides come in?

Our peptides are supplied as lyophilized powders. Some products may also be available in pre-mixed or solution forms for specific research applications.

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5. How are orders shipped?

Orders are typically shipped within 1–2 business days. All shipments are packaged discreetly and securely. Tracking information is provided once the order has been dispatched.

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6. What payment methods do you accept?

We accept major credit cards, debit cards, and select alternative payment options. All transactions are processed securely.

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7. Can I return or exchange products?

Due to the sensitive nature of research materials, all sales are final. However, if you receive an incorrect or damaged product, please contact us within 7 days of delivery for resolution.

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8. How do I contact support?

You can reach us anytime via our Contact Page or by emailing info@propeptides.net. Our team typically responds within 24 hours.